Privacy Policy

This Privacy Policy (the “Policy”) governs the collection and handling of personal information on this website and any related mobile applications (collectively, the “Site”), which is operated by Ozuru LLC (the “Company”, "we", "us" or “our”).

This Policy describes:

The types of information we may collect or that you may provide when you register with, access, or use the Site.
Our practices for collecting, using, maintaining, processing, protecting, and disclosing that information.
This Policy applies only to information we collect on or through the Site. This Policy does not apply to information that we collect offline, or that you provide to or is collected by any third party, which may have their own privacy policies that we encourage you to read before providing your information on or through them (see “Third-Party Information Collection” below).

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. In using the Site, you agree to be bound by this Policy. If you do not accept the terms of this Policy, you may not access or use the Site and you should discontinue your use of it.

This Policy may change from time to time (see “Changes to Our Privacy Policy” below). Your continued use of the Site after we revise this Policy means you accept those changes, so please check this Policy periodically for updates.

We collect information from and about users of the Site in the following ways, each of which is addressed further below:

• Directly from you when you provide it to us.
• Automatically when you use the Site.
• Through information and tracking technologies.
• From third parties.

Information You Provide Directly to Us

When you download, register with, access, or use any aspect of the Site, we may ask you to provide the following types of information:

• Information by which you may be personally identified (“personal information”), including but not limited to, your name, postal address, email address, and telephone number.
• Payment information, including but not limited to, credit card information.

This information may be provided by you in the following ways:

• Filling in forms on the Site. This includes information that you may provide when registering with, accessing, or using any aspect of the Site, when requesting further services, and when reporting problems with the Site.
• Contacting us. This includes information you may provide when you correspond with us, including, but not limited to, email addresses and phone numbers.
• Participating in surveys. This includes information you may provide when you respond to surveys that we might ask you to complete for research purposes.
• Carrying out transactions. Details of transactions you carry out through the Site and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Site.
• Searching within the Site. This includes information you may provide when you perform search queries on the Site.

If you provide information for publication or display (“Posted”) on public areas of the Site or websites you access through the Site (collectively “User Contributions”), then your User Contributions are Posted and transmitted to others at your own risk. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Automatic Information Collection and Tracking

When you download, register with, access, or use any aspect of the Site, the Site may use technology to automatically collect:

• Usage Details. When you access and use the Site, we may automatically collect certain details of your access to and use of the Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the Site.
• Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
• Stored Information and Files. The Site may also access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

For information about your choices with respect to the above matters, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below.

Information Collection and Tracking Technologies

The technologies we use for automatic information collection may include:

• Cookies. A cookie is a small file placed on your device. It may be possible to refuse to accept cookies by activating the appropriate setting on your device. However, if you select this setting, you may be unable to access certain parts of our Site.
• Web Beacons. The Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Site statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).

For more information about our use of cookies please see our Cookie Policy.

Third-Party Information Collection

Generally. When you use the Site or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

• Advertisers, ad networks, and ad servers.
• Analytics companies. Please see additional information below under “Our Use of {Google Analytics}”.
• Your mobile device manufacturer.
• Your mobile service provider.
• Credit reference and fraud prevention agencies.

These third parties may use tracking technologies to collect information about you when you use the Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Payments Processing. We may provide paid products and/or services within the Site. In that case, we use third-party services for payments processing (e.g., payment processors). The Company itself will not store or collect your payment card details. That information is provided directly by you to our third-party payment processors whose use of your personal information for such purposes is governed by their privacy policy. Payment processors are required by an industry self-governing body to adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Other Sites. Our Site may contain links to other sites and applications/apps that are not operated by us. If you click a third-party link, you will be directed to that third party’s site or app. We strongly advise you to review the applicable privacy policy of every site or app that you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, apps or services that are linked from our Site.

We use a tool called “{Google Analytics}” to collect information about use of this site. {Google Analytics} collects information such as how often users visit or use the Site, what pages users visit when they do so, and what other sites user used prior to coming to the Site. For more information regarding how {Google} uses such information, please visit the following website: https://www.google.com/policies/privacy/partners/.

We use the information we get from {Google Analytics} to improve the Site. {Google}’s ability to use and share information collected by {Google Analytics} about your visits to the Site is subject to and restricted by the {Google Analytics Terms of Use} and the {Google Privacy Policy}. You can prevent {Google Analytics} from recognizing you on return visits to the Site by disabling cookies on your browser. For more information on disabling cookies on your browser, please see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below or refer to our Cookie Policy.

We use information that we collect about you or that you provide to us, including any personal information, to:

• Provide you with the Site and its contents, and any other information, products, or services that you request from us.
• Fulfill orders, provide service information and to fulfill any other purpose for which you provide it.
• Remember you and view activity on our Site. If you have allowed access to cookies (please see our Cookie Policy) our Site will automatically recognize you the next time you visit and may pre-populate fields to make ordering easier and to improve your experience by directing you to information on our Site that we think will be of interest to you. We also gather details of your visits to our Site, including details of pages viewed, accessed or visited, your use of features on the Site, and the length of your visit. We might also contact you to remind you about items in your shopping basket which you have not checked out.
• Process returns and address complaints and inquiries.
• Communicate product offers, events and competitions. We will use contact details you have given us, along with any information you have given us about your gender or age, and information about your previous orders to send you information about our products, offers and events that we think will be of interest to you.
• Update our records. We will periodically check that the personal information we store for the purpose of communicating with you is accurate. If you would like to update the personal information that we hold about you, please update your account information and preferences on our Site.
• Legal purposes. We sometimes need to use personal information that we have gathered from you or third parties (such as law enforcement or credit reference agencies), or that you have provided to us, to comply with our legal obligations or for other legal reasons - for example to trace fraudulent transactions. We may also use your personal information where it is reasonable for us to do so and where there is no disadvantage to you.
• Sales monitoring. We use your personal information to monitor our sales which enables us to continue to provide you with the products that you like.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections matters.
• Notify you when updates for the Site are available, and of changes to any products or services we offer or provide though it.

In addition, the usage information we collect helps us to improve the Site and to deliver a better and more personalized experience by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize the Site according to your individual interests.
• Speed up your searches.
• Recognize you when you use the Site.
• Understand and report browsing information. We will collect information, if available, about your operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
• Optimize and test our system, including to curate, implement and test new systems or processes to provide a better user-experience and expand our digital offering.

We may also use your information to contact you about goods and services that may be of interest to you, including our own goods and services or the goods and services of third parties. For more information, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below.

We may use the information we collect to display advertisements. Even though we do not disclose your personal information for these purposes, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

In addition, we may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business. This includes to service providers to make products and services available to you and to promote our products and services to you, such as our suppliers of IT and marketing services and courier companies for the delivery of the products which you have ordered from us, as well as prize providers when delivering a gift or prize to you.
• To third-party payment providers, when you choose to use their payment services.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Ozuru LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about the Site’s users is among the assets transferred.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To third parties to assist us to enforce our rights arising from any contracts entered into between you and us and for billing and collection. These third parties may include credit reference, fraud prevention, and law enforcement agencies where it is necessary for us to do so to enforce a legal obligation or otherwise where it is reasonable for us to do so for fraud protection and credit risk reduction.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Ozuru LLC, our customers, or others.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

Your Choices About Our Collection, Use, and Disclosure of Your Information

This section describes mechanisms that we provide for you to control certain uses and disclosures of your information.

• Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies or block the use of other tracking technologies, some parts of the Site may then be inaccessible or not function properly. Our Cookie Policy has additional information about our use of cookies and how you can control certain uses of them.
• Promotions. You can opt-out of receiving promotional materials by logging into the Site and adjusting your user preferences in your account profile or by selecting “unsubscribe” in emails we send to you.
• California Residents. California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” below for more information.

Your Choices About Our Collection, Use, and Disclosure of Your Information (Continued)

You can review and change your personal information by logging into the Site and visiting your account profile page.

You may also send us an email at {support@ozuru.ca} to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Site, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Site users.

California Residents. California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” below for more information.

The Site is intended for use by persons aged 18 or older, and by your use of this Site you affirm that you are at least 18 years of age. We do not knowingly collect personal information from children under the age of 18. If we discover or are made aware that we have received personal information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 18, we will delete such information from our systems. If you are a parent or legal guardian of a child under the age of 18 and believe that your child has disclosed personal information to us, we welcome you contacting us as provided below so that we can address such matter.

From time to time there may be instances when we collect information through the Site about children under the age of 18 but we will only do this when such information is provided to us by that child’s parent or legal guardian. In all cases where we’ve collected information about a child under the age of 18, the parent or legal guardian may contact us as provided below to review and request deletion of such child's personal information as well as to prohibit the further use of such information by us.

California Minors

California residents under 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see “Your California Privacy Rights” below for more information.

Changes to Our Privacy Policy

We may update this Policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the most recent privacy policy on this page and prompt you to acknowledge that the Policy has changed or otherwise contact you to inform you about such changes.

The date that this Policy was last revised is identified at the top of the page.

U.S. state consumer privacy laws and Canadian federal and provincial privacy laws provide residents of certain states and Canada with additional rights regarding our use of their personal information. This section outlines those rights, with the Canada Addendum supplementing the information for individuals located in Canada. The other provisions of the Policy continue to apply except as modified in this section or the Canada Addendum. In case of conflict between this section (including the Canada Addendum) and the Policy, this section governs. Please review this section and the entire Policy to ensure you understand and agree with its terms.

U.S. State Privacy Rights

U.S. state consumer privacy laws provide residents of certain states with additional rights regarding our use of their personal information. These rights include the following:

1. 
   California Residents: California residents have the additional rights set forth in more detail in Section K “Your California Privacy Rights” below, of this Policy.
   
2. 
   Residents of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia: These residents have rights to:
   
   Confirm whether we process their personal information.
   Access and delete certain personal information.
   Correct inaccuracies in their personal information, taking into account the information's nature and the processing purpose (excluding Iowa and Utah).
   Data portability.
   Opt-out of personal data processing for: targeted advertising (excluding Iowa); sales; or profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
   Either limit (opt-out of) or require consent to process sensitive personal data.
   
   The meaning of “sensitive personal information” differs in each of the above states. Generally, however, sensitive personal information means information that reveals a user’s racial or ethnic background; national origin; religious beliefs; mental or physical condition or diagnosis; sexual orientation; status as transgender or nonbinary; status as a victim of crime; citizenship or immigration status; precise geolocation data; or genetic or biometric data. We do not collect any of the foregoing types of sensitive personal information without your consent.
   

In addition, residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia have the right to appeal any decision that we make with regard to your exercise of any of your above-noted rights.

Canada Addendum

This section applies solely to individuals who are located in Canada. If you are accessing our Site from Canada, you have rights under Canadian federal and provincial privacy laws including the Personal Information Protection and Electronic Documents Act (“PIPEDA”), the Alberta Personal Information Protection Act, the British Columbia Personal Information Protection Act, and Quebec’s Act respecting the protection of personal information in the private sector.

Your Choices:

• Where you have consented to receive marketing or promotional communications from us, you can always unsubscribe by using the link in the email you receive from us or by emailing us at {support@ozuru.ca}. You also have choices with respect to cookies and other tracking technologies. Please refer to our Cookie Policy.
• You may also remove your consent for any use, collection, or disclosure of personal information by contacting us by one of the methods outlined below in “Contact Information.” However, removal of such consent may prevent us from delivering certain services or products to you.

International Data Transfers:
See Section N “International Data Transfers and Use of Third Parties” below, of this Policy for information concerning international transfers of personal information.

Your Rights: Access, Correction, and Challenging Compliance:
Under Canadian law, you have the right to request access to your information and ensure that information we hold about you is correct. You also have the right to challenge compliance with this policy. Should you have any questions or concerns, would like to access or update your information, or if you would like any additional information about our privacy practices, please contact us at {support@ozuru.ca}.

While we will strive to address any concerns you have, you may also contact or file a complaint with the Office of the Privacy Commissioner of Canada by calling toll-free to 1-800-282-1376.

Children’s Privacy

The Site is intended for use by persons aged 18 or older, and by your use of this Site you affirm that you are at least 18 years of age. We do not knowingly collect personal information from children under the age of 18. If we discover or are made aware that we have received personal information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 18, we will delete such information from our systems. If you are a parent or legal guardian of a child under the age of 18 and believe that your child has disclosed personal information to us, we welcome you contacting us as provided below so that we can address such matter.

From time to time there may be instances when we collect information through the Site about children under the age of 18 but we will only do this when such information is provided to us by that child’s parent or legal guardian. In all cases where we’ve collected information about a child under the age of 18, the parent or legal guardian may contact us as provided below to review and request deletion of such child's personal information as well as to prohibit the further use of such information by us.

California Minors

California residents under 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see “Your California Privacy Rights” below for more information.

To exercise any of the above-noted rights (including U.S. state rights or Canadian rights) or to appeal any decision that we make regarding the exercise of such rights, please contact the Company by one of the methods noted in Section O “Contact Information” of this Policy.